Terms and Conditions

1. About the Website

Resolve Home Improvements Ltd operates an information, guide, and quotation enquiry platform for windows, doors, conservatories, roofline, garage doors, and home improvement services across Torquay, Torbay, and South Devon.

• Company Name: Resolve Home Improvements Ltd
• Company Registration Number: 13678768
• VAT Registration: 303657132
• Registered Office: 14 Petitor Road, Torquay, Devon, TQ1 4QD
• Contact Email: info@resolvehomeimprovements.co.uk
• Direct Phone: 01803 470 979 / 07557 363 840

2. Acceptance of Terms

By accessing or using our website, submitting an enquiry, or using our interactive quotation tools, you agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree to these terms, please do not use our website.

3. Information-Only Nature of Website Content

All articles, guides, pricing estimates, and service descriptions on this website are provided for general informational purposes only. Specific project specifications, dimensions, and formal quotations require an on-site survey and written confirmation.

4. Enquiry Submissions & Introductions

Submitting a form, interactive diagnostic quiz, or callback request on this website constitutes a request for advice, survey booking, or formal written quotation. It does NOT constitute a binding contract or guaranteed booking until confirmed in writing by Resolve Home Improvements Ltd.

5. Accuracy of Information Supplied by You

You agree to provide true, accurate, current, and complete telephone numbers, email addresses, and property address details. Supplying inaccurate contact information may result in our inability to deliver your quotation or complete your survey.

6. Survey Availability and Scheduling

While we strive to accommodate your preferred inspection times across Torbay and South Devon, survey appointments and fitting dates are subject to surveyor availability and weather conditions suitable for exterior glazing and installation work.

7. Urgent Security & Break-In Emergencies

In the event of a criminal break-in, vandalism, or immediate physical threat to life or property, you should first contact Devon & Cornwall Police (999 or 101). Our team provides fast advice and board-up or glass replacement support during working hours across Torbay.

8. Guarantees and Accreditations

Eligible window and door installations include FENSA Building Regulations compliance certification and a 10-year insurance-backed guarantee. Warranty certificates are issued directly to the homeowner upon project completion and account settlement.

9. Intellectual Property

All intellectual property rights in the website design, brand mark, installation project photography, copy, and code belong to Resolve Home Improvements Ltd or its licensors. You may not reproduce, redistribute, or scrape content without prior written permission.

10. Acceptable Use and Prohibited Submissions

You agree not to use the website for unlawful purposes, send spam or automated submissions, introduce viruses, or attempt unauthorized access to platform databases.

11. Limitation of Liability

To the maximum extent permitted by UK law, Resolve Home Improvements Ltd shall not be liable for any indirect, consequential, or economic loss arising from website downtime or reliance on preliminary website estimates.

12. Governing Law and Jurisdiction

These terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Contact Details

If you have questions regarding these Terms and Conditions, please email our team at info@resolvehomeimprovements.co.uk.